Leadership Insights

If you're like most managers, you're drowning in meetings. But here's what 20 years of leadership experience has taught me: The most important meeting for driving team performance and retention is the one most managers skip entirely. I'm talking about one-on-one meetings with your team members...

"I can do it faster myself." If you've ever thought this about a task one of your team members should be handling, you're not alone. But here's the paradox: The more you hold on, the less control you actually have. Learn the delegation framework that transforms overwhelmed managers into effective leaders...

Why "tiny taps" are more effective than big corrections, and how to give feedback that changes behavior without damaging relationships. Learn the difference between performance feedback and behavioral feedback, plus the frameworks that make difficult conversations productive...

Most leaders hire backwards. They prioritize skills and experience over character and values fit. Here's why that's a mistake, and the values-based hiring approach that transforms team culture and performance. Includes behavioral interview questions that predict success...

The skills that made you successful as an individual contributor can actually sabotage your success as a leader. Learn the four principles that separate managers from leaders: Trust, Stability, Compassion, and Hope. Plus the practical steps to earn the right to be followed...